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FAQs ON REMOVALISTS SERVICES IN AUSTRALIA

FREQUENTLY ASKED QUESTIONS TO A MOVING COMPANY

Is there any hidden cost in your service?

Thank you for showing your concern. No there is no hidden cost in availing of our house movers service. You have to pay as per the demand of your service package.

Do you provide on-time service?

Thank you for showing your interest. The proficiency of service depends on how quickly one can deliver it. So, yes we are good at delivering our service on time.

What is the one element that makes you different from all the other removalists in Australia?

Thank you for this question. The one thing that makes us different is our loyalty to our customers. We are loyal to our customers about everything. That makes it more believable in our service.

A house consists of a lot of things, how can you handle that?

Thank you for drawing your attention here. We have a suitable and qualified workforce of movers for every kind of a house removalists service in Australia. Both in experience and numbers, our team is sufficient enough to make your house moving experience great.

What about your interstate services?

Thank you for asking this question. Yes, indeed we have the best on the road services in Australia for your interstate movement. Consisting of various trucks and vans we are always ready to move you and your essential belongings from one place to another.

You talk about all the furniture items which are considerable size. What about the small furniture pieces?

Thank you for showing your interest. We take care of every furniture item irrelevant to their size. So, you don’t need to worry about that. If you are still in doubt then feel free to contact us.

What type of truck does your firm provide to us?

Thank you for putting up this question. The size and type of truck we are going to provide you depends on the size of the load and the new locality you want to move in.

Does your insurance policy cover every loss from your end?

Thank you for asking this question. Our insurance policy will cover all the loss of your items from our carelessness. The coverage will follow all the guided rules mentioned in the policy.

Is there any hidden cost you are hiding?

Thank you for drawing your attention here. No, there is no hidden cost for our furniture removals sevrices whatsoever To get your free furniture removals quote contact us.

Is your service available every day?

Thank you for asking this question. Yes, our service is available 24x7 days. You can call us and get a quotation whenever you like.

How is your interstate moving service different from other interstate services in Australia?

Thank you for showing your interest. The difference-maker is our workers here. We have a class of drivers and other removalists who know how to take care of your every item from the very start to the end.

What about the maintenance of your transportation unit?

Thank you for asking this question. Every machine needs maintenance time to time with the long- stretch like this. Don’t worry the conditions of our machines are just fine and ready to move for thousands of miles without facing any difficulty.

How many trucks and vans do you have?

Thank you for drawing your attention here. Our interstate movers uses a combination of 5 trucks and 6 vans of different sizes and capacities in Aireys Inlet, Victoria.

What about the heavy-duty trucks? Your company use them too?

Thank you for asking this question. Yes, we do have 2 heavy-duty trucks to take the heavy load on their backs.

Backloading is not really hitchhiking? Is it?

Thank you for showing your concern. No, it’s not like hitchhiking. We take care of your every item in this process till the destination arrives. To get more information about our backloading services you can simply contact us.

You write about a lot of things. Are you sure you will deliver every one of them?

Thank you for showing your interest. Yes, we are keen to deliver everything described on the website and willing to do more if required.

Your service sounds expensive but you talk about the economically driven service procedure. How?

Thank you for asking this question. Moving champs has come up with a solutions for the people who are looking for a removals van at the mosts affordable rates. Our main aim is to provide you with the best quality service at a minimum price possible.

Are you available 24 hours?

Thank you for showing your interest. No, we have not segmented our services for different business houses according to their operational size. We provide our office removals services to any business irrespective of their size or scale. We are ready to move a few boxes and a large sized Office building wih ease anywhere in Victoria.

Do you work for only big or medium-sized businesses?

You may receive more than one quotes and these quotes will include the flexible removal services that are covered in different packages to alter the needs with people looking for the offce removals. Accordingly, you can choose the best moving quotes that meet your requirements and budget.

Is there any option for customized packages for your service?

Thank you for asking this question. Yes, we provide our customers with the option of customized packaging where they can easily customize a package according to their need.

I want to relocate a bed. How can I get a quote?

Without any doubt, you can always Contact us to know the quotes. We do not charge for any kind of inquiries. It doesn't matter how big or small the removal work is, our removal team is always available for you.

Does your Piano moving company only move a specefic types and sizes of the Painos?

Thank you for asking this question. No, That was a general overview. We move all kinds of pianos, be it from upright piano to grand piano, old classic Pianos or Electric Pianos, we are here to console people with all types and sizes of Pianos, when it comes to delivering a top class moving service. It's purely on the customers' demand what kind of piano they want to relocate and at what specefic distance?. Our Piano movers are there to help all the poeple of any budget.

What will be the cost of your piano removalists service?

Thank you for asking this question. It varies from package to package. There is not a certain fixed amount for our service. For more clarity on the topic, you can contact our customer care either by call or by mailing us at info@movingchamps.com.au .

You serve all across Australia. Do you have the same team for every route?

Thank you for asking this question. No, we do have 4 to 5 different teams with the same expertise to deal with the task. We have a special team for a Pianos removals services to cater the needs of the people. No matter where our customers are we will serve them with the same amount of energy and professionalism no matter the scale of the move.

Does insurance cover all the things?

Thank you for asking this question. It depends on the terms on which customers have agreed.

Is your company better with the mouth?

Thank you for asking this question. Yes, our team follows the customer-driven process. No matter whatever the issue is, we are happy to resolve it in no time. With considering every factor our Piano movers are always happy to help you. wheter its a local move or an interstate move.

How can you identify which pool table requires what kind of service?

Thank you for asking this question. Just because of the experience that our pool table movers have, it is quite natural for them to identify the pool table just by looking at it.

The charges for your service is depends upon how big a pool table is?

Thank you for asking this question. There are different factors that decide the cost of our Billiard table removals service in Aireys Inlet, Victoria. And, the size of the pool table is one of them.

Is there a different type of packaging options your company provides?

Thank you for asking this question. Yes, it all depends on the customers what kind of suggestion they want to add to the packaging service. and, our team will work on it accordingly.

Many companies charge extra for their services specially related to pool table or piano. Does your company follow the same?

Thank you for asking this question. No, we dont claimany type og hidden charges form our customers, the first quote that we give is the final quote that you have to follow or pay for the service that you have availed.

You said service charges are low. So that service quality will also decrease or not?

Thank you for asking this question. No, we never compromise with the quality of our service.

What includes in your man with a van service?

Thank you for drawing your attention here. Our man with a van service includes loading, unloading, transportation and storage of your items of any size and scale. All the other services like packing, storage, cleaning will not include in the service. If you want to avail those then mention it in our quotation generation form.

Do you have any alternatives if your van gets broked down in the middle of the road during the moving process?

Thank you for drawing your attention here. Our team of 2 men and van have never faced such a situation from the very first day of this company. But, if this misfortune happens with you then our auto body repair technician will fix this problem in no time. We provide you with the calling details of the driver and your move manager to track your move anytime if you want. If you are not satisfied with the response then feel free to call us on our toll-free number available on our website and let us clear your all doubts.

Is there any chance that you might add some hidden service cost at the end of the moving process?

Thank you for drawing your attention here. No, there is no chance. We are loyal to our customers and charge them according to what they choose to avail from our service package Regardless of the standard package that we provide , our moving solutions are totally based on your requirement which means that you can bargain your package after customizing it.

In which areas of Victoria do you serve?

Thank you for drawing your attention here. We serve in every major city in Victoria ( Malle, Gippsland, Goulburn,Wimmera, Australia (Greater), Loddon, Oven-Murray and more). All you need to do is dial our number and generate the quotation.

How much storage does your van have?

Thank you for drawing your attention here. We have different types of vans to satisfy your needs. like Small size vans (Length- 1.7 metres, Width- 1.5 metres, Height- 1.2 metres), Medium Size vans (Length- 2.4 metres, Width- 1.7 metres, Height- 1.4 - 1.65 metres) and large size removals vans. If you get the full information then visit the other service pages of our website or you can mail or contct us to our toll-free customer care number to get a quick answer to all your questions.

Do you have separate teams for each of your services?

Thank you for letting your attention here. Yes, we do have specialised separate teams for each of our services. You can have full information about our workers by contacting us through call or mail.

Is there any hidden cost you are not telling us at the beginning of the service and let us know as a surprise in the ending phase?

Thank you for asking this question. No, there is no hidden cost in our package that we have Included in the ending phase of the service. As a unit of front-runners in Australia, our teamwork with honesty and reliability.

What about if something is damaged during the transit of goods?

Thank you for showing your concern. You don’t have to worry about the safety of your belongings till the completion of the moving process. The insurance policy that we offer you will take the full impact of the inevitability that is going to hurt your goods.

What benefits do I get when I try backloading service from your side?

Thank you for drawing your attention here. You will get all the benefits that you are wished for. Like discounted service price, easy accessibility, quick-moving experience, and more. You may call our team for more insights on backloading services.

How do you provide your cleaning services at the time of this pandemic?

Thank you for asking this question. We are very well aware of this fact that how dangerous this disease can be. We take all the corrective measures before entering your home and providing our services. Under the command of following strict rules of safety and security, we make your moving experience better.

Does disassembled different parts of a spa charge some extra cost?

Thank you for asking this question. No, we do not include any extra charge for the disassembling and assembling process. If your doubt is not clear then you can call us on our toll-free number available on our website.

Do we have to arrange anything before the moving day?

Thank you for asking this question. No, you don’t have to do anything. Just have your usual day and let us take your worries away. You can get the full information by generating a quote on our website like (Time duration, cost of the service, the process of moving and more).

For how many days of a week your service is available?

Thank you for asking this question. Except for holidays our team is all set to serve you any day of the week. Get the quotation to check the availability and set your day.

Do we really need to call a removalists company for this work?

Thank you for asking this question. It depends on what kind of bathtub you have and how much technically aware you are about the mechanism of your item in the bathroom. If you are sure you can handle it by yourself then do it but, if you don’t then call our spa removal service.

How much do you charge for the transportation part only?

Thank you for asking this question. You can get the full information by generating our quotes from the website where you can customize your package easily and have the exact price for the service you want to avail.

Do we have to arrange our own tools for the service?

Thank you for putting up this question. No, you don’t need to arrange anything. Just pour out your requirements to us through a phone call, form or an email and we will work on it accordingly.

Is my presence necessary for the process?

Thank you for putting up this question. Not necessarily but, if you have any specific instructions for us then please let us know prior to the process so that we understand it and work on it accordingly.

How many workers from your side are assigned on the job?

Thank you for putting up this question. It depends on what kind of bed you have. Like if you have a king-size bed then it will need four to six workers or if you have a small bed then it takes only two men for the job. When booking your request make sure to fill the proper information about your bed so that we send the right amount of men for the job.

How much time does it take to move a bed?

Thank you for putting up this question. It depends on what type of bed you have. If you have a large size bed then the task will be done within a day or if the size of the bed is moderate to small then it takes a few hours to move. Check the accurate time estimation by filling up our bed movers form properly.

Other than bed what other types of furniture do your company expert in moving?

Thank you for putting up this question. Our firm Moving champs move everything from sofas to Stands, Tables to chairs, Paintings to artifacts. We are expert in moving every household and office item on the demand of our customers. Check our website to know more.

Moving a Dining Table is as tough as it seems?

Thank you for showing your concern. Look, it depends on what kind of dining table you have. Not all the moving process related to the dining table needs a professional hand.

You are not that same organization that reveals hidden in the middle of the process?

Thank you for showing your concern. Yes, you have the right amount of knowledge about us. We don’t charge any hidden charges for any of our services.

My budget maybe not so much to have your service. What should I do?

Thank you for showing your concern. You can customize your package according to your budget right here by fill up your requirements in our quotation form.

Still, confused about the offer we provide as the best moving services?

Thank you for showing your concern. We will try to clear your doubts. Call us on our toll-free number anytime. Our customer staff is availabe 24*7 for you.

Is there any time zone that your company chooses to offer to diliver your service in?

Thank you for showing your concern. Any time of any day our team is ready to provide you with our removalists service.

Other than fridge what kind of removalists services your company provides?

Thank you for showing your interest. Yes, we provide several other services like house and office removalists, piano removalists and many more. You can simply call us and get insights into the in-depth classification of our moving services and choose according to your needs.

What is the point of calling out professional movers when we move the refrigerator on our own?

Thank you for showing your interest. You can move your fridge but there is no guarantee that it will not get damaged. Our professionals have the right equipment and are the right man for the job. We provide you with the guarantee that nothing will get damaged during the entire process.

Other than fridge what other home appliances do you move?

Thank you for showing your interest. We move everything on the demand of our customers.

How many workers does your company usually send?

Thank you for showing your interest. It depends on the type of work and thescale of the move. Genrally for a firdge relocation, we send 2-3 skilled fridge movers for a smooth move. So, it totally depends on the scale and the complexity of the move.

Is there any hidden cost in your service?

Thank you for showing your interest. No, there is no hidden cost in any of our servicing packages. To get your fridge moving quote contact us today and get a free one.

Can you move my other furniture items with a wardrobe under the same service package?

Thank you for asking this question. Yes, you can easily customize your package by filling out the quotation form available on our website, or you can email us on info@movingchamps.com.au.

How much time does it take to move a wardrobe?

Thank you for asking this question. It depends on what kind of wardrobe you have. If you have a big size wardrobe the work will be done in under 5-6 hours. If it is a small-sized wardrobe then it can easily be relocated under 2-3 hours, depends on the distance to be covered. If you still have doubts then you can call us or send us a mail at info@movingchamps.com.au.

Is there any special type of van service that is available for the movement of the wardrobe?

Thank you for asking this question. Yes, we use the city van (or any van of your choice) for the purpose of removing your wardrobe. Because it is small easy and easy to drive through traffic.

Is there any need for a pre-move survey for wardrobe removal?

Thank you for asking this question. No, the pre-move survey is not mandatory but, we suggest you have it because it will clear your all doubts regarding the services you are going to get on the moving day.

Packaging service is also included in the process, right?

Thank you for asking this question. Yes, from packing to loading and unloading, all these parts are included in our wardrobe removalists service package. But the main part is that you can alter the package to suit your requirements of any type and size of relocation. You will get all the information by generating the quotation for our service through the filling of our quotation form or by mailing us at info@movingchamps.com.au.

Do you provide your cleaning services for special occasions too?

Thank you for asking this question. Yes, we provide our cleaning services for any kind of special occasion that needs to be clean before or after the event. You can generate your service quotation by simply fill up our form available on our website.

You sure you don’t charge any hidden cost for special events and occasions?

Thank you for asking this question. No, there is no hidden cost lingering for any of our services. You need to generate a quotation from our website to access full knowledge about our service cost or you can simply call us on our toll-free number available on our website.

What kind of help you need from our side?

Thank you for asking this question. Other than generating the quote by filling every detail in a proper way. We don’t need anything from your side.

What happens if something bad happens from your side?

Thank you for asking this question. We insured your everything if something unfavourable happens from our side. You can get the in-depth detail by simply contact us or write us on mail

How much time do you take for complete cleaning of the house?

Thank you for asking this question. It depends on the type of premises you live in. Although, the general time is taken to perform the cleaning service is 5-6 hours.

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POSITIVE MOVING SERVICES- FEEDBACKS

Best Movers in Australia
Kevin Mask

Wow! I am actually amazed by the way they work. My house needed an immediate cleaning because I had to catch my flight to Singapore in a few hours, and I did'nt want to leave my house on a low note. In the state of emergency, I found this site over the internet and called them. Made them understand everything in 5-6 minutes. Under 2 and a half hours, they cleaned every inch of my house and took my headache away.

Best House Movers in Australia
Lisha

What to say? This brand has quality. I had to move my Piano from Brisbane to Logan city, to my niece's house. At first I was worried, about seeing the condition, but as soon as I called Moving Champs I was confident enough that my piano will be moved safely without any doubt. The staff was very helpful and supportive. Whatever the solutions they gave me, were apt to the situation and condition of my Piano. They had the plan ready! They packed the Paino, and loaded it like nothing. Exteremly professional and at the same time cheap Piano removals services.

Best Single item movers in Australia
Anna

I was searching for a single item moving and packing services and I was not sure If I should be hiring a professional moving services for that purpose. But because I didn't have time for such small work, I choose to move with a moving company. But they were all very high rated for such a small moving service. I followed the reference of one of my friends who had hired there moving service in the past. I first thanked my friend and now want to thanks to your moving team. Faultless moving service. They are the best moving company near me and in entire Australia.

Best Movers in Australia
Anil

The 4 movers who came to my house were very friendly and assured that we are happy with their service. They took the time and asked about my opinions and instructions. They made sure that all my furniture which was mainly glass and white is packed safely and is moved with the utmost care. If I have to move again, I would definitely choose them. Best moving experience with the Moving Champs' furniture removalists services.

Best Furniture Movers in Australia
Dean Michaels

They were really good. To be honest I wasn't so sure about what I am about to get. The removalists service I got from them was by far the best moving service near me. I am really happy and satisfied after getting their service. Thank you, Moving Champs for your outstanding service all around.

Reliable Removalists in Australia
Elizabeth Lords

These guys are very reliable and professional, and happy to help me out at the very last moment when I wanted to move my Pool table. The whole experience was very pleasant and satisfying. Moving Champs is definitely the best Pool table Removalists near me and across Australia. I would be definitely be recommending them to the people near me and reading this. Thanks, Moving Champs.

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