FAQs On Removalists In Australia

Frequently Asked Questions - Best Removalists Australia

Is there any hidden cost in your service?

Thank you for showing your concern. No, there is no hidden cost in any of our services. You only pay as per the service package you choose.

Do you provide on-time service?

Thank you for showing your interest. The proficiency of service depends on how quickly one can deliver it. So, yes we are good at delivering our service on time.

What is the one element that makes you different from all the other removalists in Australia?

Thank you for this question. The one thing that makes us different is our loyalty to our customers. We are loyal to our customers about everything. That makes it more believable in our service.

A house consists of a lot of things, how can you handle that?

Thank you for drawing your attention here. We have a suitable and qualified workforce of movers for every kind of a house removalists service in Australia. Both in experience and numbers, our team is sufficient enough to make your house moving experience great.

What about your interstate services?

Thank you for asking this question. Yes, indeed we have the best on the road services in Australia for your interstate movement. Consisting of various trucks and vans we are always ready to move you and your essential belongings from one place to another.

You talk about all the furniture items which are considerable size. What about the small furniture pieces?

Thank you for showing your interest. We take care of every furniture item irrelevant to their size. So, you don't need to worry about that. If you are still in doubt then feel free to contact us.

What type of truck does your firm provide to us?

Thank you for putting up this question. The size and type of truck we are going to provide you depends on the size of the load and the new locality you want to move in.

How do you protect my belongings from damage during the move?

Thank you for asking this question. Our trained movers protect your goods using quality wrapping materials, moving blankets, straps and the right trolleys and equipment, and they handle every item with care from loading to delivery. If you would like details on how we safeguard specific or high-value items, feel free to contact our team before your move.

Do you provide insurance for my move?

Thank you for asking this question. Moving Champs does not provide transit or goods insurance. Instead, we focus on preventing damage in the first place — trained movers, quality packing materials, blankets, straps and careful handling on every job. If you would like your belongings covered, we recommend arranging removals or contents insurance through a third-party provider before your move.

Is your service available every day?

Thank you for asking this question. Yes, our removal services are available 7 days a week, from 7 AM to 8 PM. You can contact us during these hours for a quote whenever you like.

How is your interstate moving service different from other interstate services in Australia?

Thank you for showing your interest. The difference-maker is our workers here. We have a class of drivers and other removalists who know how to take care of your every item from the very start to the end.

What about the maintenance of your transportation unit?

Thank you for asking this question. Every machine needs maintenance time to time with the long- stretch like this. Don't worry the conditions of our machines are just fine and ready to move for thousands of miles without facing any difficulty.

How many trucks and vans do you have?

Thank you for drawing your attention here. Our fleet is made up of trucks and vans of different sizes and capacities, so we can match the right vehicle to moves of every scale across Australia.

What about the heavy-duty trucks? Your company use them too?

Thank you for asking this question. Yes, we do have 2 heavy-duty trucks to take the heavy load on their backs.

Backloading is not really hitchhiking? Is it?

Thank you for showing your concern. No, it's not like hitchhiking. We take care of your every item in this process till the destination arrives. To get more information about our backloading services you can simply contact us.

You write about a lot of things. Are you sure you will deliver every one of them?

Thank you for showing your interest. Yes, we are keen to deliver everything described on the website and willing to do more if required.

How much do your removalist services cost in Australia?

Thank you for asking this question. Our pricing is clear and upfront. House removals start from $130 per hour and our man with a van service is $120 per hour. Specialty moves such as pianos, pool tables and bathtubs are $350 per hour. For interstate moves, we charge from $150 per cubic metre (m³), based on the total volume of your belongings. Please note these are starting prices only — your final price depends on factors such as the size of your move, distance, number of movers and any extra services like packing. You will always receive a confirmed, no-obligation quote before we start, with no hidden fees.

Are you available 24 hours?

Thank you for showing your interest. No, our business hours are from 7 AM to 8 PM every day. However, you can contact us during these hours for any assistance.

Do you work for only big or medium-sized businesses?

Thank you for asking this question. No, we work with businesses of all sizes as well as households. Our flexible packages can be tailored to your needs, so you can choose the moving quote that best suits your requirements and budget.

Is there any option for customized packages for your service?

Thank you for asking this question. Yes, we provide our customers with the option of customized packaging where they can easily customize a package according to their need.

I want to relocate a bed. How can I get a quote?

Without any doubt, you can always Contact us to know the quotes. We do not charge for any kind of inquiries. It doesn't matter how big or small the removal work is, our removal team is always available for you.

Does your Piano moving company only move a specific type and size of pianos?

Thank you for asking this question. No, that was a general overview. We move all kinds of pianos, be it from upright piano to grand piano, old classic pianos, or electric pianos. We are here to console people with all types and sizes of pianos when it comes to delivering a top-class moving service. It's purely on the customers' demand what kind of piano they want to relocate and at what specific distance. Our piano movers are there to help people of any budget.

What will be the cost of your piano removalists service?

Thank you for asking this question. Our piano removals service starts from $350 per hour. Please note this is a starting price only — your final cost depends on factors such as the type and size of the piano, access at both locations, distance and any extra services required. For a confirmed, no-obligation quote, contact our customer care by call or email us at info@movingchamps.com.au.

You serve all across Australia. Do you have the same team for every route?

Thank you for asking this question. No, we do have 4 to 5 different teams with the same expertise to deal with the task. We have a special team for piano removals services to cater to the needs of the people. No matter where our customers are, we will serve them with the same amount of energy and professionalism, no matter the scale of the move.

How do you make sure my items are handled safely?

Thank you for asking this question. Our experienced movers use the right packing materials, blankets, straps and equipment, and follow a careful loading and unloading process so your items are handled safely throughout the move.

How does your team handle customer concerns during a move?

Thank you for asking this question. Our team follows a customer-first approach. Whatever the issue, we are happy to resolve it as quickly as possible. Our movers are always ready to help you, whether it's a local move or an interstate move.

How can you identify which pool table requires what kind of service?

Thank you for asking this question. Just because of the experience that our pool table movers have, it is quite natural for them to identify the pool table just by looking at it.

The charges for your service depend upon how big a pool table is?

Thank you for asking this question. There are different factors that decide the cost of our pool table removals service, and the size of the pool table is one of them.

Is there a different type of packaging option your company provides?

Thank you for asking this question. Yes, it all depends on the customers and what kind of suggestions they want to add to the packaging service, and our team will work on it accordingly.

Do you disassemble and reassemble pool tables during the move?

Thank you for asking this question. Yes. Our pool table movers carefully disassemble your pool table, transport it safely, and reassemble it at the new location, so it is ready to use once we are done.

You said service charges are low. So that service quality will also decrease or not?

Thank you for asking this question. No, we never compromise with the quality of our service.

What includes in your man with a van service?

Thank you for drawing your attention here. Our man with a van service includes loading, unloading, transportation, and storage of your items of any size and scale. All other services like packing, storage, and cleaning are not included in the service. If you want to avail those, then mention it in our quotation generation form.

Do you have any alternatives if your van gets broken down in the middle of the road during the moving process?

Thank you for drawing your attention here. Our teams have rarely faced such a situation, but if it does happen, our roadside mechanic will fix the problem as quickly as possible. We provide you with the contact details of the driver and your move manager so you can track your move anytime. If you are not satisfied with the response, feel free to call us on the number available on our website to clear all your doubts.

Can you move items up and down stairs or into apartments?

Thank you for drawing your attention here. Yes, our crews are experienced with stairs, tight hallways, lifts and apartment access. Just let us know about any access challenges at either location when you book, so we can plan the right team and equipment.

In which areas of Victoria do you serve?

Thank you for drawing your attention here. We serve every major city and region in Victoria, including Melbourne, Geelong, Ballarat, Bendigo and the Gippsland and Goulburn regions, and more. All you need to do is dial our number and request a quote.

How much storage does your van have?

Thank you for drawing your attention here. We have different types of vans to satisfy your needs, such as: Small size vans: Length - 1.7m, Width - 1.5m, Height - 1.2m. Medium size vans: Length - 2.4m, Width - 1.7m, Height - 1.4m - 1.65m. Large size removal vans: For bigger moves. For full details, visit the other service pages on our website or contact us via email or our toll-free customer care number.

Do you have separate teams for each of your services?

Thank you for your attention. Yes, we have specialized separate teams for each of our services. You can get full information about our workers by contacting us through call or email.

Are there any items you are unable to move?

Thank you for asking this question. We move almost all household and office items. However, for safety and legal reasons, we cannot transport hazardous or dangerous goods such as gas bottles, flammable liquids, chemicals and explosives. If you are unsure about a particular item, please ask our team.

What about if something is damaged during the transit of goods?

Thank you for showing your concern. You don't have to worry about the safety of your belongings throughout the moving process. Our trained movers take every precaution — using quality packing, blankets and secure loading — to prevent damage in transit. If you have any concerns, our move manager is available to talk through the details before your move.

What benefits do I get when I try backloading service from your side?

Thank you for your attention. You will get multiple benefits, such as: discounted service price, easy accessibility, a quicker moving experience, and more! You may call our team for more insights on backloading services.

What hygiene and safety measures do you follow during cleaning services?

Thank you for asking this question. Our team follows strict hygiene and safety measures, using the right cleaning products and equipment and taking all necessary precautions before entering your home, so you get a safe, thorough and hassle-free service.

Does disassembling different parts of a spa charge extra?

Thank you for asking this question. No, we do not charge extra for disassembling and assembling. If you need further clarification, feel free to call us on our toll-free number available on our website.

Do we have to arrange anything before the moving day?

Thank you for asking this question. No, you don't have to do anything. Just go about your usual day and let us handle everything. You can get complete details such as time duration, service cost, and the moving process by generating a quote on our website.

For how many days of the week is your service available?

Thank you for asking this question. Except for public holidays, our team is available to serve you any day of the week. Generate a quotation to check availability and schedule your moving day.

Do we really need to call a removalist company for this work?

Thank you for asking this question. It depends on the type of bathtub you have and your technical knowledge of its mechanism. If you are confident in handling it yourself, go ahead. Otherwise, we recommend calling our spa removal service for safe and hassle-free relocation.

How much do you charge for transportation only?

Thank you for asking this question. You can get detailed pricing information by generating a quote on our website. This allows you to customize your package and receive an exact price for the transportation service you need.

Do we have to arrange our own tools for the service?

Thank you for your question. No, you don't need to arrange anything. Simply share your requirements with us via phone, form, or email, and we will take care of everything accordingly.

Is my presence necessary during the process?

Thank you for your question. Your presence is not necessary, but if you have specific instructions for us, please inform us in advance so that we can follow them accordingly.

How much time does it take to move a bed?

Thank you for your question. The time required depends on the size of the bed. A large bed may take a full day, while a moderate or small bed can be moved within a few hours. To get an accurate time estimate, please fill out our bed movers form properly.

Other than a bed, what other types of furniture does your company specialize in moving?

Thank you for putting up this question. Our firm, Moving Champs, moves everything from sofas to stands, tables to chairs, and paintings to artifacts. We specialize in moving all household and office items based on customer demand. Check our website to learn more.

Is moving a dining table as tough as it seems?

Thank you for showing your concern. It depends on what kind of dining table you have. Not all dining table moves require professional help.

Can you store my belongings if my new place is not ready yet?

Thank you for showing your concern. Yes, we offer short and long-term storage options if there is a gap between your move-out and move-in dates. Just mention it when requesting your quote and we will arrange it for you.

What if my budget is not enough for your service?

Thank you for showing your concern. You can customize your package according to your budget by filling in your requirements in our quotation form.

Still confused about the offers we provide as the best moving services?

Thank you for showing your concern. We will happily clear your doubts. Call our team on the number listed on our website — our customer support is available 7 days a week, from 7 AM to 8 PM.

Is there a specific time frame in which your company provides services?

Thank you for showing your concern. Our team is ready to provide removalist services at any time of the day, on any day.

Other than fridges, what other removalist services do you provide?

Thank you for showing your interest. We provide several other services, including house and office removals, piano removals, and more. You can call us to get an in-depth classification of our moving services and choose the one that suits your needs.

Why should I hire professional movers when I can move my refrigerator myself?

Thank you for showing your interest. While you can move your fridge, there is no guarantee that it won't get damaged. Our professionals have the right equipment and expertise to ensure that nothing is damaged during the moving process.

Other than fridges, what other home appliances do you move?

Thank you for showing your interest. We move all types of home appliances based on customer demand.

How many workers does your company usually send for a move?

Thank you for showing your interest. The number of workers depends on the scale and complexity of the move. Generally, we send 2-3 skilled movers to ensure a smooth process, and we scale the team up for larger jobs.

Do I need to prepare my fridge before the move?

Thank you for showing your interest. Yes, we recommend emptying and defrosting your fridge at least 24 hours before moving day so it is clean, dry and safe to transport. Our movers will handle the loading, transport and placement carefully from there.

Can you move my other furniture items along with a wardrobe under the same service package?

Thank you for asking this question. Yes, you can easily customize your package by filling out the quotation form available on our website, or you can email us at info@movingchamps.com.au.

How much time does it take to move a wardrobe?

Thank you for asking this question. It depends on the size of the wardrobe. A large wardrobe takes around 5-6 hours to move, while a smaller one can be relocated within 2-3 hours, depending on the distance. For further details, you can call us or email us at info@movingchamps.com.au.

Is there a special type of van service available for moving a wardrobe?

Thank you for asking this question. Yes, we use city vans (or a van of your choice) to move wardrobes. These vans are small, easy to maneuver in traffic, and ideal for wardrobe transportation.

Is a pre-move survey required for wardrobe removal?

Thank you for asking this question. A pre-move survey is not mandatory, but we recommend it as it will help clarify all your doubts regarding the services you will receive on moving day.

Is packaging service included in the moving process?

Thank you for asking this question. Yes, our wardrobe removalist service includes packing, loading, and unloading. You can also modify the package to fit your specific needs. You can get full details by filling out our quotation form or emailing us at info@movingchamps.com.au.

Do you provide cleaning services for special occasions?

Thank you for asking this question. Yes, we offer cleaning services for special occasions, both before and after the event. You can generate a service quote by filling out our form on our website.

What is included in your cleaning service?

Thank you for asking this question. Our cleaning service covers living areas, bedrooms, kitchens, bathrooms and floors, and can be tailored to your needs — including end-of-lease and pre or post-event cleaning. Generate a quote on our website or call us for exact pricing.

What kind of assistance do you need from us?

Thank you for asking this question. Other than providing the necessary details while generating your quote, we do not require anything else from your side.

What happens if something goes wrong on your side?

Thank you for asking this question. If any issue arises during your move, our team will work with you directly to put it right as quickly as possible. You can reach us anytime by phone or email and our move manager will help resolve it.

How long does a complete house cleaning take?

Thank you for asking this question. The duration depends on the size of your home. Generally, a complete cleaning service takes around 5-6 hours.

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Customer Reviews

What Customers Say About Our Moving Services?

The two really nice fellas who moved our fridge did a wonderful job. Their customer service was excellent and as challenging as the day was for them with a truck with issues, they were happy, polite and very friendly. We'd happily use Moving Champs again. Many thanks.
The Oliphants Moving Champs customer
Moving Champs was able to move one bulky item for us with only a couple of days' notice and at a competitive price. The removalists were incredibly professional, taking care with both the item and the walls of our narrow hallway. Nik from the customer sales team was also incredibly patient with fielding our questions on the day of the move. Thanks so much for your assistance!
Amanda Wu Moving Champs customer
If you're looking for a reliable, trustworthy moving company, Moving Champs is the one. I'd absolutely hire them again and recommend them to anyone needing a hassle-free move!
Taylor Elias Moving Champs customer
Great service. I contacted Moving Champs for an online quote and received a callback within 15 minutes. The estimate I was initially provided was accurate. Ekam and Dogra were our removalists and worked very hard to get the job completed on time.
Mark Rix Moving Champs customer
Had a great experience today with the Moving Champs crew. They shifted my two-bedroom apartment (flights of stairs included) from Cheltenham to Kew, all in 6 hours. Communication was great and the guys worked hard to ensure everything was undamaged. Thanks again!
Amy Denahy Moving Champs customer
We had a great experience moving today with the Moving Champs team. They were efficient and very polite. Very happy with the service. Highly recommended.
Shubhkarman Singh Moving Champs customer
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